优质护理服务在产科临床护理实践中的应用

doi:10.3969/j.issn.1674-490X.2013.06.021

医学研究与教育 ›› 2013, Vol. 30 ›› Issue (6): 81-85.DOI: 10.3969/j.issn.1674-490X.2013.06.021

优质护理服务在产科临床护理实践中的应用

刘秀荣¹,王硕²,柴雅静²,潘秀敏²,高艳君²

1.河北省蠡县医院产科,河北蠡县,071400
2.河北大学附属医院,河北保定,071000

收稿日期:2016-10-09 修回日期:2016-10-09 出版日期:2013-12-25 发布日期:2013-12-25

High quality nursing service in obstetrics application

LIU Xiurong¹,WANG Shuo²,CHAI Yajing²,PAN Xiumin²,GAO Yanjun²

Received:2016-10-09 Revised:2016-10-09 Online:2013-12-25 Published:2013-12-25

摘要/Abstract

摘要： 目的：总结优质护理服务在产科应用中的体会。方法将完善硬件设施、强化护士培训、成立品管圈小组、弹性工作排班、修订岗位工作流程、一对一陪伴分娩、丰富健康宣教内涵、简化护理表格书写等应用于产科临床实践。结果优质护理服务提高了产科护理服务质量，提升了患者满意度。结论优质护理服务能保障产科护理服务规范化、流程化，确保优质服务的持续性，并大幅度提升患者满意度。

关键词: 优质护理服务, 产科, 品管圈

Abstract: Objective To summarize the experiences of high quality nursing service in obstetrics application. Methods The hardware facilities were improved and perfected; the training of nurses was strengthened, the quality circle group and lfexible working schedule were established;the post worklfow was revised;and one to one accompany childbirth approach was applied; the connotation of health education was improved; the nursing notes about obstetric clinical practice were simpliifed. Results High quality nursing service upgraded the obstetric nursing quality, the patients’ satisfactions were promoted. Conclusion High quality nursing service can protect obstetric nursing service standardization, process and ensure continuity of high quality service and improve patients’ satisfaction greatly.

Key words: high quality nursing service, obstetrics, QCC

中图分类号:

R473.71

刘秀荣,王硕,柴雅静,潘秀敏,高艳君. 优质护理服务在产科临床护理实践中的应用[J]. 医学研究与教育, 2013, 30(6): 81-85.

LIU Xiurong,WANG Shuo,CHAI Yajing,PAN Xiumin,GAO Yanjun. High quality nursing service in obstetrics application[J]. Medical Reserch and Education, 2013, 30(6): 81-85.

[1]	王红艳，张瑞红，马亚洁. 品管圈管理在提高产科住院期间纯母乳喂养率中的应用[J]. 医学研究与教育, 2015, 32(5): 67-70.
[2]	滑志娟,张全,张彩菊,康丽娟,张娇,王建博. 实施优质护理服务示范工程提高护理质量[J]. 医学研究与教育, 2011, 28(6): 44-46,50.

优质护理服务在产科临床护理实践中的应用

High quality nursing service in obstetrics application

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