Abstract: Objective To improve the pharmacy services quality, the drug consultation in outpatient department of the hospital attached to university was analyzed. Methods The counseling records for 866 cases from Jan. 2014 to Dec. 2014 in the window of drug consultation in outpatient department of the affiliated hospital of Changchun University of Science and Technology were retrospectively analyzed. ResultsAmong the cases of drug consultation of the affiliated hospital, the outpatient consultation was dominant (633 cases, accounting for 73.09%) and telephone consultation was auxiliary (233 cases, accounting for 26.91%). Among the consulted persons, the college students were dominant (606 cases, accounting for 69.99%), others were faculty (225 cases, accounting for 25.98%), medical staff (18 cases, accounting for 2.08%) and others (17 cases, accounting for 1.96%); Among the questions consulted, the proportion was as follows, drug usage and dosage (306 cases, accounting for 35.33%), drug interactions (112 cases, accounting for 12.93%), the interval time of drug taking (82 cases, accounting for 9.46%) and adverse reactions (51 cases, accounting for 5.89%). Conclusion The developing of drug consultation in the university has important significance, and it can guide the patients to take medicine safely and effectively. For a comprehensive university, because of the huge amount of students and faculty, the questions of drug consultation cover a wide range, which need to further improve the professional level for pharmacists who work in the university.

Key words: university affiliated hospital, outpatient, drug consultation