高校校医院门诊药物咨询工作分析与体会

医学研究与教育 ›› 2015, Vol. 32 ›› Issue (2): 98-102.

高校校医院门诊药物咨询工作分析与体会

郑雨欢¹，吴丽杰²

1. 长春理工大学医院，吉林长春 130022；2. 吉林省人民医院，吉林长春 130021

收稿日期:2015-06-12 修回日期:2015-06-12 出版日期:2015-04-25 发布日期:2015-04-25
作者简介:郑雨欢（1979—），男，吉林德惠人，主管药师，主要从事西药调剂及购进等。E-mail：326924393@qq.com

Discussion on the drug consultation in outpatient department of hospital attached to university

ZHENG Yuhuan¹, WU Lijie²

1.Affiliated Hospital of Changchun University of Science and Technology, Changchun 130022, China; 2.Jilin Province People’s Hospital, Changchun 130021, China

Received:2015-06-12 Revised:2015-06-12 Online:2015-04-25 Published:2015-04-25

摘要/Abstract

摘要： 目的对高校校医院门诊药物咨询工作进行阶段性分析，以期提高药学服务质量。方法回顾性分析长春理工大学校医院门诊药物咨询窗口 2014 年 1 月至 12 月 866 例咨询记录，并进行统计分析。结果校医院药物咨询，以门诊窗口为主（633 例，占 73.09%），电话咨询为辅（233 例，占 26.91%）；咨询对象身份以大学生为主（606 例，占 69.99％）, 教职工（225 例，占 25.98%）, 医师及护理人员（18 例，占 2.08％）, 其他人员（17 例，占 1.96％）；咨询问题包括药物用法用量（306 例，占 35.33%）、药物的相互作用（112 例，占 12.93%）、药物服用间隔时间（82 例，占 9.46%）、不良反应（51 例，占 5.89%）等。结论高校开展药物咨询，对指导患者安全、有效用药具有重要意义。对于一所综合性院校，学生、教职工人员队伍庞大，药物咨询问题涉及面广，高校药师需进一步提高专业水平。

关键词: 校医院, 门诊, 药物咨询

Abstract: Objective To improve the pharmacy services quality, the drug consultation in outpatient department of the hospital attached to university was analyzed. Methods The counseling records for 866 cases from Jan. 2014 to Dec. 2014 in the window of drug consultation in outpatient department of the affiliated hospital of Changchun University of Science and Technology were retrospectively analyzed. ResultsAmong the cases of drug consultation of the affiliated hospital, the outpatient consultation was dominant (633 cases, accounting for 73.09%) and telephone consultation was auxiliary (233 cases, accounting for 26.91%). Among the consulted persons, the college students were dominant (606 cases, accounting for 69.99%), others were faculty (225 cases, accounting for 25.98%), medical staff (18 cases, accounting for 2.08%) and others (17 cases, accounting for 1.96%); Among the questions consulted, the proportion was as follows, drug usage and dosage (306 cases, accounting for 35.33%), drug interactions (112 cases, accounting for 12.93%), the interval time of drug taking (82 cases, accounting for 9.46%) and adverse reactions (51 cases, accounting for 5.89%). Conclusion The developing of drug consultation in the university has important significance, and it can guide the patients to take medicine safely and effectively. For a comprehensive university, because of the huge amount of students and faculty, the questions of drug consultation cover a wide range, which need to further improve the professional level for pharmacists who work in the university.

Key words: university affiliated hospital, outpatient, drug consultation

中图分类号:

R952

郑雨欢，吴丽杰. 高校校医院门诊药物咨询工作分析与体会[J]. 医学研究与教育, 2015, 32(2): 98-102.

ZHENG Yuhuan, WU Lijie. Discussion on the drug consultation in outpatient department of hospital attached to university[J]. Medical Reserch and Education, 2015, 32(2): 98-102.

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