医学研究与教育 ›› 2025, Vol. 42 ›› Issue (4): 56-64.DOI: 10.3969/j.issn.1674-490X.2025.04.007

• 护理学 • 上一篇    

基于医疗失效模式与效应分析标本采集质量监测闭环系统的构建及应用

朱飞1,陈熙2,李艳玲3,刘海燕4,毕朝煜2   

  1. 1.河北大学附属医院心内科, 河北 保定 071000;
    2.河北大学附属医院护理部, 河北 保定 071000;
    3.河北大学附属医院呼吸科, 河北 保定 071000;
    4.河北大学附属医院神内重症, 河北 保定 071000
  • 收稿日期:2024-12-13 发布日期:2025-09-09
  • 通讯作者: 毕朝煜(1977—),女,河北保定人,副主任护师,硕士生导师,主要从事护理管理研究。E-mail: snkbzy@163.com
  • 作者简介:朱飞(1998—),女,河北保定人,护士,硕士,主要从事临床护理研究。 E-mail: zhu_fei1997@163.com

  • Received:2024-12-13 Published:2025-09-09

摘要: 目的 构建标本采集质量监测闭环系统,评估其应用效果。方法 通过医疗失效模式与效应分析预测5个潜在失效环节,在多学科团队配合下构建标本采集质量监测闭环系统。比较系统应用前后标本采集与送检合格率。结果 经比较,标本采集患者身份识别错误率、标本采集方法错误率、标本试管选择错误率、漏签发率、送检超时率均显著下降。结论 标本采集质量监测闭环系统可显著提高标本采集质量,规范护理工作流程,减少不良事件的发生。

关键词: 标本采集, 闭环管理, 医疗失效模式与效应分析, 信息化管理, 护理安全

Abstract: Objective To establish a closed-loop system for monitoring the quality of specimen collection and explore its application effectiveness. Methods Five potential failure links were predicted by healthcare failure mode and effect analysis, and a closed-loop system for specimen collection quality monitoring was constructed and optimized with the cooperation of interdisciplinary teams. The qualified rate of specimen collection and inspection before and after the application of the system were compared. Results After comparison, the error rates for patient identification during specimen collection, specimen collection methods, specimen tube selection, missed issuance, and late delivery all decreased.Conclusion The closed-loop system of specimen collection quality monitoring based on medical failure mode and effect analysis can effectively improve the quality of specimen collection, standardize the nursing workflow, reduce the occurrence of adverse events.

Key words: specimen collection, closed loop management, healthcare failure mode and effect analysis, information management, nursing safety

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